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Sony WH-1000XM5 Premium Wireless Noise Cancelling Headphones
£229.00
Next-Level Distraction-Free Audio & Crystal-Clear Voice Calls | Dual Processors (V1 & QN1) with 8 Mics for Unmatched Active Noise Cancellation, Precise Voice Pickup, Ultralight Soft-Fit Leather Comfort, LDAC Hi-Res Wireless Sound & Collapsible Protective Case (Black)
26 in stock
Shipping Policy
Free standard shipping, everywhere in the UK
We keep shipping simple: every order ships free, with no minimum spend required, anywhere in the United Kingdom.
Delivery timeline
- Processing time: 1–2 business days to prepare your order before it ships.
- Delivery time: 1–7 business days once dispatched.
- Business days are Monday to Friday, excluding UK bank holidays.
How you’ll know where your order is
Once your order ships, we’ll email you tracking information so you can follow its progress right up to your door.
One shipping option, for everyone
We currently offer a single shipping method — free standard delivery — for all orders and all UK postcodes. There’s no express or next-day option at this time, so the 1–7 business day window applies across the board.
If your delivery is taking longer than expected
If it’s been more than 7 business days since dispatch and your order hasn’t arrived, contact us at support@sgislandcart.com or +44 1372 463099 with your order number, and we’ll look into it with the courier right away.
Return & Refund
You have 30 days from the date of delivery to return your order for a full refund — no reason needed. This is more generous than your minimum legal right to cancel under UK law, so by offering 30 days, we already cover that requirement in full.
What condition the item needs to be in
You’re welcome to open the packaging and check the item the way you would in a physical shop. If it comes back showing signs of use beyond this — for example, worn, installed, or damaged — we may deduct an amount from your refund to reflect the reduction in value. We’ll always explain clearly why, and how much, before finalising any deduction.
How to return an item
- Email support@sgislandcart.com within 30 days of delivery, with your order number and the reason for return.
- We’ll confirm the process and give you a returns address.
- Pack the item securely, ideally in its original packaging, and send it back.
- Once we receive and inspect it, we’ll refund you to your original payment method within 7 days.
If something arrives faulty, damaged, or incorrect
This isn’t limited to the 30-day window. Under the Consumer Rights Act 2015, you’re entitled to a repair, replacement, or refund for a faulty, damaged, or incorrect item, and we’ll cover the return cost in full — you won’t be out of pocket. Contact us within 30 days of delivery for the fastest resolution; your legal rights for faulty goods continue beyond this period too.
Items we cannot accept for return
For hygiene and safety reasons, items that have been opened, used, or are not in resaleable condition cannot be returned unless faulty. Items marked “Final Sale” at purchase are also excluded unless faulty.
Your rights are not limited by this policy
Nothing here reduces your statutory rights under UK consumer law. If anything in this policy conflicts with your legal rights, your legal rights take priority.
Questions about a return?
Email support@sgislandcart.com or call +44 1372 463099, with your order number for the fastest response.
About this item
- INTRODUCING SONY WH-1000XM5 – Award-winning wireless headphones with premium noise cancellation, premium sound quality, crystal-clear call quality, and luxurious comfort, the headphones are identical to the WH-1000XM5SA but come with a hard case
- PREMIUM NOISE CANCELLATION: With four mics on each earcup, unwanted sound is eliminated more accurately, our Auto NC Optimizer ensures noise cancelling is optimised for your environment
- PREMIUM SOUND QUALITY: Our precision-engineered driver unit improves high frequency sensitivity, and High-Resolution Audio is supported thanks to LDAC, our industry-adopted audio coding technology
- LONG BATTERY LIFE: The huge 30-hour battery gives you enough power for long trips, for quick charging, a USB-PD AC adapter (sold separately) provides 3 hours of playback from a 3-minute charge
- INDULGE IN LUXURY COMFORT: Premium materials in an ergonomic design; plush cushions cradle the ears and the adjustable headband ensures a tailored fit, available in Black, Silver, Midnight Blue, and Smoky Pink, featuring a matching hard case
- CRYSTAL-CLEAR CALL QUALITY : Our Precise Voice Pickup Technology and AI-based noise reduction isolates your voice and minimises wind noise, you can even connect two Bluetooth devices at once
- INTUITIVE & SMART: Tailor your sound in the Sound Connect app, use Google’s Fast Pair to locate your WH-1000XM5, and Swift Pair to easily connect to Windows 11/Windows 10 devices
- ADDITIONAL FEATURES: Adaptive Sound Control, Quick Attention Mode, Personalised Spatial Audio, Clear Voice Calls, 360 Reality Audio, Speak-to-Chat, Wind Noise Reduction, Customisable EQ, Lightweight, Built-in Voice Assistant, Fast Charging
What’s in the box?
- Collapsible Protective Carry Case, USB-C Cable, WH-1000XM5, Documentation
| Brand | Sony |
| Colour | Black |
| Ear placement | Over Ear |
| Form factor | Over Ear |
| Impedance | 0.01 Ohms |
| Noise control | Active Noise Cancellation |
| Frequency response | 20 Hz |
| Sensitivity | 102 dB |
| Headphone jack | No Jack |
| Model name | WH1000XM5 |
| Impedance | 0.01 Ohms |
|---|---|
| Noise Control | Active Noise Cancellation |
| Frequency Response | 20 Hz |
| Sensitivity | 102 dB |
| Audio Driver Type | Dynamic Driver |
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